PRIVACY POLICY

Privacy Policy

Last Updated: June 3, 2022

Koral, LLC and its affiliates (“KORAL” or “we” or “us”) have created this privacy policy (this "Privacy Policy" or “Policy”) in order to demonstrate its commitment to user, visitor, subscriber, and customer privacy with regard to the KORAL website located at https://www.koral.com/ and any affiliated websites (together, collectively the "Website" or “Site”). Privacy on the Website is of great importance to us. Because we may gather some important information from our users, visitors, subscribers and customers (collectively “Subscribers,” “users,” “you” or “your”), we have established this Privacy Policy as a means to communicate our information gathering and dissemination practices. By accessing the Website, you acknowledge and agree to this Privacy Policy and also agree to the Website’s Terms of Use, which can be accessed and reviewed at https://www.koral.com/pages/terms-of-use.

This Policy applies only to the Site and does not necessarily apply to our off-line collection of information. BY VISITING THE SITE, YOU CONSENT TO OUR USING ANY INFORMATION THAT YOU PROVIDE TO US OR THAT WE COLLECT, IN ACCORDANCE WITH THIS POLICY AND THE TERMS OF USE. IF YOU DO NOT AGREE TO THIS POLICY AND THE TERMS OF USE IN THEIR ENTIRETY, YOU MAY NOT ACCESS OR USE THE SITE IN ANY WAY.

Users with disabilities who wish to access this Privacy Policy in an alternative format can contact us by e-mailing us at: service@koral.com; by calling us at: (833) 203-2116; or by sending us U.S. Mail to: Koral, LLC, Attn: Privacy Rights, 1334 3rd Street Promenade, Suite 200, Santa Monica, CA 90401. 

Behavioral Tracking

Where you have provided your consent, KORAL and the following third-party partners may utilize cookies and other tracking technology in order to optimize your customer experience, to deliver a more personalized Site experience and to enhance our marketing efforts by providing you with targeted advertisements:

• Google LLC
• Microsoft Corporation
• Yahoo Inc
• Criteo Inc
• Facebook (Facebook & Instagram)
• TikTok
• Attentive, Inc
• Gorgias, Inc
• Curalate Inc
• PayPal Holdings Inc
• Rakuten Inc
• Klaviyo
• Fast Simon
• Klarna
• Amazon
• Shopify
• Pinterest
• Bing
• Loop

 

The activities of KORAL and the aforementioned third-party partners include: 
(i) tracking user web browsing activity (such as websites visited and advertisements selected) after users leave the KORAL Website; (ii) sharing (between KORAL and its third-party partners) users’ personal data, such as name, email address and state of residence; and (iii) targeting users with personalized ads featuring KORAL products. 

Users can revoke consent to the tracking and retargeting activities listed above at any time by contacting KORAL at: service@koral.com. In addition, users may be able to disable some, but not all, of this tracking activity by utilizing the “Do Not Track” setting or similar options within most major Internet browsers.  Further, users may be able to opt-out of this form of tracking utilizing the options made available by the Network Advertising Initiative or Digital Advertising Alliance.  Please note that opting out of this tracking activity does not opt you out of being served advertising. Even where you opt out of this tracking activity, you will continue to receive generic ads.

Users will still be able to obtain KORAL merchandise without providing consent by completing a purchase as a “Guest,” whereby the collection and use of personal data will be limited to those data fields and uses that are strictly necessary to ship merchandise to the applicable users. 

Please note that, the aforementioned data fields can be updated by users at any time after placement of an order by contacting KORAL at: service@koral.com.

 

Your California Privacy Rights

Shine the Light Law

Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for direct marketing purposes by such third parties and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year.

To request a copy of the information disclosure provided by KORAL pursuant to Section 1798.83 of the California Civil Code, please contact KORAL at Koral, LLC, Attn.: California Privacy Rights, 1334 3rd Street Promenade, Suite 200, Santa Monica, CA 90401, service@koral.com.

Further, if you are a resident of the State of California and would like to opt-out from the disclosure of your personal information to any third party for marketing purposes, please e-mail us at: service@koral.com; call us at: (833) 203-2116; or send us U.S. Mail to: Koral, LLC, Attn: California Privacy Rights, 1334 3rd Street Promenade, Suite 200, Santa Monica, CA 90401.  Please be advised that where California State residents opt-out from permitting their personal information to be shared, such individuals may still receive selected offers directly from us, in accordance with applicable law.

California Consumer Privacy Act of 2018 (“CCPA”)

In addition to the foregoing, if you are a resident of the State of California, certain other privacy-related rights may apply to you in accordance with the CCPA, including the right to opt-out of our sale/sharing of your personal information, as well as the right to know what personal information about you we have collected, whether your personal information was shared with third-parties in the preceding year and, if so, what categories of personal information were shared, as well as the categories of third parties with whom we shared that personal information. Please see our Privacy Provisions for California Residents below for a more complete description of your rights under the CCPA as a California State resident.

 

 

Your Nevada Privacy Rights

If you are a resident of the State of Nevada and would like to opt-out from the sale of your personal information to any third party data broker, please contact KORAL via U.S. Mail at: Koral, LLC, Attn: Nevada Privacy Rights, 1334 3rd Street Promenade, Suite 200, Santa Monica, CA 90401; or via e-mail at: service@koral.com.

Privacy Policy Quick Links

Below are links to key sections of our Privacy Policy:

Personal Information We Collect

How We Use Your Personal Information

Non-Personal Information Collection and Use

Children's Privacy

Credit and/or Debit Card Transactions

Accessing, Correcting and Updating Your Information

Opt-Out/Unsubscribe

Security of Your Personal Information

Changes to Our Privacy Policy

Additional Information/Contact Us

Personal Information We Collect

We require customers who register to purchase the products and/or otherwise use the services offered on our Website (collectively, the “Service”) to give us contact information, which may include, but is not limited to, the Customer ’s name, company name, address, phone number, email address, cookies, IP logs, billing information, billing name and address, credit card number, and other information (collectively “Personal Information”). Besides the Personal Information, we may also collect other information regarding your use of the Website, such as tracking data, which is automatically collected from every Site visitor and recorded on our log files.  For purposes of this Privacy Policy, your credit card number shall be referred to as “Sensitive Information.”

The tracking data we record includes, without limitation, information regarding the number and frequency of visits to the Site, the items you viewed and/or purchased, the websites that you access before and after you visit the Site, the software used to access the Site, and your IP address and Internet service provider related information. The tracking data we record may include the location of your computer.

From time to time, we may also collect or ask for additional Personal Information, which will also be expressly included herein as Personal Information. You can opt out of providing this additional information by not entering it when asked or not using the Website, although not providing it may hinder your ability to use the Website.

In addition, if you contact us, we may keep a record of your correspondence, including any Information contained therein. You can view your updated profile to confirm that your edits have been made to the extent available on the Website. 

How We Use Your Personal Information

We use the information that we collect to provide and maintain the Website as we deem appropriate in our sole discretion. We may also use the information to inform you of KORAL and/or third-party activities, promotions, products, services and events in which KORAL thinks you may be interested. The Information may also be analyzed so that we can provide you with useful information and can serve you in the best manner possible through enhanced features and functions on the Site. You may be invited to receive an email newsletter or other correspondence by providing an email address. 

If you sign up for our text messaging program, cookies may be used to personalize your experience (e.g. send you personalized text messages such as shopping cart reminders). For additional information, visit our SMS Terms of Use.

We will not disclose any personal information to third parties, except (i) to parties who perform a service for us, such as sending you mail or email, web hosting, credit card processing and other similar services; (ii) when we believe that such disclosure is required by law; (iii) to enforce this Policy or the Terms of Use; (iv) to protect the rights, property, security or safety of KORAL, Site users or the public; (v) to respond to an emergency; and/or (vi) as otherwise stated in this Policy. In addition, we may disclose Information to certain third parties if you have requested or authorized the disclosure of such Information. You will have an opportunity to unsubscribe from any emails or mailings by clicking on an “unsubscribe” hyperlink contained in promotional emails we send to you, or by emailing us at our Customer Service Department at: service@koral.com.

We provide certain Information to third party service providers who perform specific functions on our behalf. For example, we may share your mailing address and other contact information with our delivery partners, and certain of our service providers (i.e., web hosting, credit card processing, catalog management and others) may have access to all or parts of the Information we maintain. All such Information provided to third parties is limited to the Information needed to perform their functions. We seek to limit third-party use of Information; however, we are not responsible for such third-party use of Information that is not in compliance with this Policy.

In addition, where you provide “prior express consent” within the meaning of the Telephone Consumer Protection Act (47 USC § 227), and its implementing regulations adopted by the Federal Communications Commission (47 CFR § 64.1200), as amended from time-to-time (“TCPA”), you consent to receive, from KORAL, telephone calls, including artificial voice calls, pre-recorded messages and/or calls (including SMS text messages delivered via automated technology, to the telephone number(s) that you provided.  Please note that you are not required to provide this consent in order to obtain access to the KORAL offerings, and your consent simply allows KORAL to contact you via these means.  You may receive a maximum of ten (15) SMS text messages from KORAL per calendar month.  Standard message and data rates may apply to any SMS text messages. Text “STOP” to opt-out from future messages.  You may text “HELP,” or email us at service@koral.com, for help. 

Please be advised that by agreeing to this Privacy Policy, you are obligated to immediately inform us if and when the telephone number that you have previously provided to us changes.  Without limiting the foregoing, if you: (a) have your telephone number reassigned to another person or entity; (b) give up your telephone number so that it is no longer used by you; (c) port your telephone number to a landline or vice versa; or (d) otherwise stop using that telephone number for any reason (collectively “Phone Number Change”), you agree that you shall promptly notify KORAL of the Phone Number Change via e-mail at: service@koral.com, or by using one of the methods set forth in the “Contact Us” section below.

All financial and billing information that we collect through the Website is used solely to check the qualifications of prospective customers and to bill for our products, services and merchandise. This billing information is not used by KORAL for marketing or promotional purposes, except as provided for herein.

Non-Personal Information Collection and Use

Please see our Privacy Provisions for California Residents below for more details regarding the categories and types of non-personal information collected.

Computer IP Addresses/Browser Type

We may collect certain non-personally identifiable information about you and your desktop computer when you visit many of the pages of the Site.  This non-personally identifiable information includes, without limitation, the type of browser that you use (e.g., Safari, Chrome, Mozilla, Internet Explorer), your IP address, the type of operating system that you use (e.g., Windows or iOS) and the domain name of your Internet service provider (e.g., Verizon, AT&T).  We use the non-personally identifiable information that we collect to improve the design and content of the KORAL offerings and to enable us to personalize your Internet experience.  We also may use this information in the aggregate to analyze usage of the KORAL offerings.  

Cookies When a user visits the Site, we send one (1) or more cookies and/or gif files (collectively, “Cookies”) to assign an anonymous, unique identifier to the applicable user’s computer and/or mobile device, as applicable.  A Cookie is a piece of data stored on your hard drive containing non-personally identifiable information about you.  Cookies have many benefits to enhance your experience on the Site, as applicable.  To find out more about Cookies, please visit www.cookiecentral.com.  We use Cookies to improve the quality of the KORAL offerings, including for storing user preferences and tracking Site usage (such as pages opened and length of stay at the Site, as applicable).

Most Internet browsers are initially set up to accept Cookies, but you can reset your browser to refuse all Cookies or to indicate when a Cookie is being sent. To disable and reject certain Cookies, follow the instructions associated with your Internet browser.  Even in the case where a user rejects a Cookie, he or she may still use the KORAL offerings; provided, however, that certain functions of the KORAL offerings may be impaired or rendered inoperable if the use of Cookies is disabled.  We reserve the right to retain Cookie data indefinitely.

Cross Device Tracking

KORAL tracks users’ use of the KORAL offerings across various devices, including your personal computer and mobile device, in order to optimize and personalize your KORAL offerings experience. KORAL may collect certain of your personal information across various devices. Please be advised that where you opt-out of having your use of the KORAL offerings tracked across devices, you may need to upload certain information multiple times and/or input your log-in information multiple times.

Aggregate Data

KORAL reserves the right to transfer and/or sell aggregate or group data about users of the KORAL offerings for lawful purposes.  Aggregate or group data is data that describes the demographics, usage and other characteristics of users as a group, without disclosing personally identifiable information. KORAL may use certain tracking data. Tracking data information may be used for a variety of purposes, including, but without limitation, to compile statistical, demographic or aggregated information about visitors to the Site generally, or for load balancing metrics and also may be used to create reports on user demographics and the traffic patterns of the Site. The reports that are generated from tracking data are used for a variety of purposes, including, for example, to improve the Site and our services.

 

Children’s Privacy

Please see our Privacy Provisions for California Residents below for more details regarding the personal information of minors. 

Visitors under eighteen (18) years of age are not permitted to use and/or submit their personal information at the Site.  KORAL does not knowingly solicit or collect information from visitors under eighteen (18) years of age.

Credit and/or Debit Card Transactions

KORAL utilizes third-party service providers to provide credit and debit card payment processing services.  If you choose to purchase merchandise on the Site, the credit or debit card information provided will be shared with our contracted third-party payment processing service provider(s).  KORAL requires that its third-party payment processing service provider(s) has/have in place privacy policies and practices consistent with this Privacy Policy; provided, however, that we cannot guarantee the privacy practices of our third-party payment processing service provider(s).

Accessing, Correcting and Updating Your Information

Please see our Privacy Provisions for California Residents below for instructions on how California Residents can access and/or delete personal information that we have collected.

At your request, we will: (a) inform you of what personal information we have on file for you; (b) amend the personal information that we have on file for you; and/or (c) remove personal information that you have provided to us, or that we have otherwise collected.  You may do so by e-mailing us at: service@koral.com.  In addition, If you need to update or change your registration information, you may do so by editing the user record to the extent allowed on the Website. To update your “User Profile,” log in to the KORAL website and then add or update your information.

We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and, to the extent permitted by applicable law, we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others or would be extremely impractical (for instance, requests concerning information residing on backup tapes).

Please be advised that deleting your personal information may terminate your access to certain of the Site’s offerings.  If you wish to continue using the full complement of KORAL offerings, you may not be able to delete all of the personal information that we have on file for you.

Please be further advised that, after you delete your personal information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems. User Postings. You should be aware that any content posted by you to the Site may be read, collected or used by other Site visitors. KORAL is not responsible for the third-party use of any Information provided in such manner. By participating in the use of Site, you consent to KORAL’s use or disclosure of any content that you submit.

Opt-Out/Unsubscribe

Please see our Privacy Provisions for California Residents below for instructions on how California Residents can opt-out of the sale of their personal information to third parties.

To opt-out of receiving e-mail and other forms of communication from us, you can: (a) follow the instructions included in the applicable e-mail message or other communication; or (b) e-mail us at: service@koral.com.

To opt-out of receiving SMS text messages from us, you can: (i) text “STOP” to opt-out from future messages; or (b) e-mail us at: service@koral.com.

Notwithstanding the foregoing, we may continue to contact you for the purpose of communicating information relating to your request for KORAL offerings, as well as to respond to any inquiry or request made by you.  To opt-out of receiving KORAL offerings-related and/or inquiry response-related messages from KORAL, you must cease requesting and/or utilizing the KORAL offerings and/or cease submitting inquiries to KORAL, as applicable. 

Social Media Websites and Widgets

If you engage in any interaction with KORAL, other users or any third-party on any KORAL social media pages/accounts on third-party social media websites, such as Facebook®, Instagram® and YouTube® (collectively, “Social Media Pages”), you should be aware that: (a) the personal information that you submit by and through such Social Media Pages can be read, collected and/or used by other users of these websites/services (depending on your privacy settings associated with your accounts with the applicable Social Media Websites), and could be used to send you unsolicited messages or otherwise to contact you without your consent or desire; and (b) where KORAL responds to any interaction on such Social Media Pages, your account name/handle may be viewable by any and all members/users of KORAL’s social media accounts.  We are not responsible for the personal information that you choose to submit on any Social Media Websites. 

Your interactions with the Social Media Pages are governed by the privacy policies of the applicable social media websites.  We encourage you to review the privacy policies and settings of the Social Media Pages with which you interact to help you understand those social media websites’ respective privacy practices.  If you have questions about the security and privacy settings of any Social Media Pages and/or Widgets that you use, please refer to the applicable social media website’s privacy notices or policies.

Instagram® and Facebook® are registered trademarks of (“Facebook”).  YouTube® is a registered trademark of Google, Inc. (“Google”).  Please be advised that KORAL is not in any way affiliated with Facebook or Google, nor are the KORAL offerings endorsed, administered or sponsored by any of the foregoing entities. 

Transfer of Information to Third Parties Upon a Sale, Change of Control or in Connection with Bankruptcy Proceedings

We retain the right to transfer or assign all of your Personal Information (including Sensitive Information): (a) if we are sold, merge with a third-party or are acquired by a third-party (collectively, “M&A Transactions”) (including where we share your personal information in connection with the due diligence process associated with a potential M&A Transaction); or (b) if we are the subject of bankruptcy proceedings; provided, however, that if KORAL is involved in a bankruptcy proceeding or M&A Transaction, you will be notified via e-mail and/or a prominent notice on the Site of any change in ownership or uses of your personal information, as well as any choices that you may have regarding your personal information

Security

We take reasonable precautions to protect your Information from loss, misuse or We endeavor to safeguard and protect our users’ personal information.  When users make personal information available to us, their personal information is protected both online and offline (to the extent that we maintain any personal information offline).  Where our registration/application process prompts users to enter sensitive information (such as credit card information), and when we store and transmit such sensitive information, that information is encrypted with advanced TLS (Transport Layer Security).

Access to your personal information is strictly limited, and we take reasonable security measures to ensure that your personal information is not accessible to the public.  All of our users’ personal information is restricted in our offices, as well as the offices of our third-party service providers.  Only employees or third-party agents who need user personal information to perform a specific job are granted access to user personal information.  Our employees are dedicated to ensuring the security and privacy of all user personal information.  Employees not adhering to our firm policies are subject to disciplinary action.  The servers that we store user personal information on are kept in a secure physical environment.  We also have security measures in place to protect the loss, misuse and alteration of personal information under our control. 

Please be advised, however, that while we take every reasonable precaution available to protect your data, no storage facility, technology, software, security protocols or data transmission over the Internet or via wireless networks can be guaranteed to be 100% secure.  Computer hackers that circumvent our security measures may gain access to certain portions of your personal information, and technological bugs, errors and glitches may cause inadvertent disclosures of your personal information; provided, however, that any attempt to breach the security of the network, our servers, databases or other hardware or software may constitute a crime punishable by law.  For the reasons mentioned above, we cannot warrant that your personal information will be absolutely secure.  Any transmission of data at or through the Site, other KORAL offerings or otherwise via the Internet or wireless networks, is done at your own risk.

In compliance with applicable federal and state laws, we shall notify you and any applicable regulatory agencies in the event that we learn of an information security breach with respect to your personal information.  You will be notified via e-mail in the event of such a breach.  Please be advised that notice may be delayed in order to address the needs of law enforcement, determine the scope of network damage, and to engage in remedial measures.

Referrals

If a user elects to use our referral service to inform another person about the Site or Site offerings, we may request the name and email address of such other person. KORAL will automatically send a one-time email inviting such other person to visit the Site or to purchase items from KORAL. KORAL stores this information for the sole purpose of sending this one-time email, and shall not share or use that information for any other purpose.

Links to Third-Party Sites

The Site may contain links to websites owned and operated by other parties, including the Social Media Pages. We are not responsible for and have no control over the privacy policies of those sites. We encourage you to review the privacy policies of those sites prior to providing them with any information.

Compliance with Laws

We reserve the right to disclose any Information to comply with any law, regulation, decree, judgment, order, subpoena or any other governmental order (“Order”) without any obligation to contest or verify the accuracy of such Order. 

Detection and Prevention of Fraud

In addition, this Site collects, uses, and retains certain information about visitors to detect, prevent, and analyze fraudulent transactions. We share this information with a third party, Sift Science, Inc., that provides analysis, monitoring, and reports to assist us in preventing and detecting fraudulent transactions and other activity on the Site. The kinds of fraud-related information that we collect, retain, and share, in addition to how Sift Science uses and stores such information, are described by the Sift Science Service Privacy Notice. The Sift Science Service Privacy Notice is available online at https://siftscience.com/service-privacy.html and is incorporated here as a part of this Privacy Policy. You should review the Sift Science Privacy Notice carefully, understanding that “Client” refers to KORAL and that KORAL may collect and share all of the kinds of data described by the Sift Science Service Privacy Notice, including by means of Sift Science’s Application Programming Interface, JavaScript code, and other means. Statements in the Sift Science Privacy Notice about Sift Science, Inc.’s compliance with certain national or international privacy frameworks, including the European Union and Swiss “Safe Harbor” frameworks, apply to Sift Science, and not necessarily to KORAL.

Additional Information/Contact Us

This Policy is governed by the Terms of Use of the Website and, in turn, any use of the Website is governed by those Terms of Use. Questions regarding this Policy or the practices of the Website should be directed to KORAL’s Administrator by emailing such questions to: service@koral.com or by U.S. Mail addressed to:

Koral, LLC
Attn: Privacy Policy 
Administrator
1334 3rd Street Promenade
Suite 200
Santa Monica, CA 90401

Changes to Our Privacy Policy

We may need to change this Privacy Policy from time to time in order to address new issues and to reflect changes on the Site or in the law. We reserve the right to revise or make any changes to this Privacy Policy, and your continual use of the Site subsequent to any changes to this Policy will mean that you accept such changes; provided, however, that if the manner in which we use personal information changes, we will notify our users by: (a) sending the modified policy to our users via e-mail; and/or (b) any other reasonable means acceptable under applicable state and federal law.  You will have a choice as to whether or not we use your information in this different manner, and we will only use your information in this different manner where you opt-in to such use. Please bookmark this page and review it periodically to assure familiarity with the most current version of this Privacy Policy. We will post all changes to this Privacy Policy on the Site so that you will always know what information we gather, how we might use that information, and when and how we will disclose that information. You can tell that this Privacy Policy has been updated by checking the last revised date posted on the top of this page. If, due to such changes, you decide that you want to remove any portion of your personal information from our database, please notify us at service@koral.com.

 

Privacy Provisions for California Residents

These Privacy Provisions for California Residents (“Privacy Provisions”) supplement, and do not limit in any way, the Privacy Policy set forth above.  These Privacy Provisions apply solely to residents of the State of California (“CA Users”).  We adopt these Privacy Provisions in compliance with the California Consumer Privacy Act of 2018 (“CCPA”).  Any terms defined in the CCPA have the same meaning when used in these Privacy Provisions.

Categories of Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular User or device (“personal information”). In particular, we have collected the following categories of personal information from Users within the last twelve (12) months:

Category	Examples	Collected
A. Identifiers.	A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, telephone number, or other similar identifiers.	YES
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).	A name, signature, Social Security number, physical characteristics or description, postal address, telephone number, passport number, driver's license or State identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.	YES
C. Protected classification characteristics under California or federal law.	Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).	YES
D. Commercial information.	Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.	YES
F. Internet or other similar network activity.	Browsing history, search history, information on a CA User's interaction with a website, application or advertisement.	YES

 

Personal information does not include:

• Publicly available information from government records.
• De-identified or aggregated User information.
• Information excluded from the CCPA's scope, such as:
• health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data; and
• personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.

We obtain the categories of personal information listed above from the following categories of sources (with the specific categories of personal information indicated in parenthesis):

• Directly from our Users. For example, from online registration forms that our Users submit to us in connection with the products and/or services that we offer by and through the Site. (Categories A, B, C and D)
• Indirectly from our Users. For example, through information we collect from our Users in the course of providing our products and/or services to them. (Categories A, B, C, D and F)
• Directly and indirectly from activity on the Site. This includes the type of browser that you use (e.g., Safari, Chrome, Internet Explorer), your IP address, the type of operating system that you use (e.g., Windows or iOS) and the domain name of your Internet Service Provider.  In addition, we obtain certain Site usage details and analytics as same are collected automatically by us and our third party partners. (Category F)
• When our Users interact with us on our social media accounts, including commenting on and/or liking our posts. (Category F)
• From third-parties that interact with us in connection with the products and/or services that we offer to our Users. For example, third party entities that assist us in sending direct and electronic mail, removing duplicate information from User lists, analyzing data and providing marketing analysis. (Categories A, B, C, D and F)

Notice of Financial Incentive

KORAL® offers users a discount that can be applied to future purchases on the Site where users join KORAL’s® SMS Program.  In order to join KORAL’s® SMS Program, you must submit your first name, mobile telephone number and email address.  KORAL® uses this personal information to contact you regarding your use of the Site and related offerings.  Joining the SMS Program is optional.  Once you join the SMS Program, you may opt out at any time by texting “STOP” to: 833-245-9066; or by sending an email to: service@koral.com.  Users may continue to use their discount after opting out of the SMS Program.

The value of the consumer personal information provided in order to join the SMS Program is based upon our reasonable, but sole, determination of the estimated value of such information.  We calculate this value by considering, without limitation, estimates regarding anticipated revenue that we may generate from such information, anticipated expenses which may be incurred in the collection, storage, use and sharing of such information in the operation of our business, and other relevant factors, as permitted by the CCPA (“Valuation Criteria”).  Using the Valuation Criteria, we estimate the value of personal information we request to join the SMS Program by multiplying the discount by the average purchase price of KORAL® merchandise.

Use of Personal Information

We may use or disclose the personal information (including: (a) name; (b) mailing/billing address; (c) e-mail address; (d) telephone number; and/or (e) credit card information) that we collect for one or more of the following business purposes (with the specific categories of personal information indicated in parenthesis):

• To fulfill or meet the reason for which the information is provided. For example, if you provide us with personal information in connection with your purchase of products and/or services, we will use that information to process your order. (Categories A, B, C, D and F)
• To provide you with information, products or services that you request from us. (Categories A, B, C, D and F)
• To create, maintain, customize and secure your account with us. (Categories A, B, C, D and F)
• To provide you with e-mail, direct mail and telemarketing messages concerning certain KORAL® products and/or services, as well as third-party products and/or services, that we believe may be of interest to you. (Categories A, B, C, D and F)
• To deliver relevant Site content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you. (Categories A, B, C, D and F)
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including the Site’s Terms of Use. (Categories A, B, C, D and F)
• To improve the Site and better present its contents to you. (Categories A, B, C, D and F)
• For customer service purposes and to respond to inquiries from you. (Categories A, B, C, D and F)
• For testing, research, analysis and product development. (Categories A, B, C, D and F)
• As necessary or appropriate to protect our rights, property or safety, and that of our clients or others. (Categories A, B, C, D and F)
• To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations. (Categories A, B, C, D and F)
• As described to you when collecting your personal information or as otherwise set forth in the CCPA. (Categories A, B, C, D and F)
• To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by us is among the assets transferred. (Categories A, B, C, D and F)

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated or incompatible purposes without providing you with notice.

Sharing Personal Information

Subject to your right to opt-out of such sharing/sale, we may share, rent and/or sell your personal information from Categories A, B, C, D and F (including: (a) name; (b) mailing/billing address; (c) e-mail address; (d) telephone number; and/or (e) credit card information): (a) with/to third parties for marketing purposes (but not credit card information); and (b) for the other business purposes set forth above. 

When we disclose personal information to a third party service provider or other entity, we enter into a contractual relationship that describes the purpose for which such third party may use the personal information and requires that third party to both keep the personal information confidential and not use it for any purpose other than the performance of its services under the applicable contract.  Please note, we do not collect information from Users that we actually know are less than sixteen (16) years of age and we do not share or sell the personal information of Users that we actually know are less than sixteen (16) years of age.  Without limiting the foregoing, we have not shared or sold the personal information of Users that we actually know are less than sixteen (16) years of age in the preceding twelve (12) months.

In the preceding twelve (12) months, we have disclosed the following categories of personal information (including: (a) name; (b) mailing/billing address; (c) e-mail address; (d) telephone number; and/or (e) credit card information) for a business purpose:

Category A     Identifiers.
Category B     California Customer Records personal information categories.
Category C     Protected classification characteristics under California or federal law.
Category D     Commercial information.
Category F     Internet or other similar network activity.

We disclose your personal information for a business purpose to the following categories of third parties:

• Our affiliates. (Categories A, B, C, D and F)
• Service providers. (Categories A, B, C, D and F)
• Third parties who purchase and/or license your personal information for marketing purposes, including: (a) providers of direct marketing services and applications, including lookup and reference, data enhancement, suppression and validation; (b) e-mail marketers; (c) telemarketers (where permitted by applicable law); and (d) direct marketers; provided, however, that we do not share credit card information with such third-parties.  If a third party purchaser of your personal information wants to resell it, that purchaser is required by law to provide you with explicit notice and an opportunity to opt-out of further sales, unless the right to resell it was secured by us at the point of collection. (Categories A, B, C, D and F)
• Third parties to whom you authorize us to disclose your personal information in connection with the products and/or services that we provide to you. (Categories A, B, C, D and F)

In the preceding twelve (12) months, we have sold the following categories of personal information (including: (a) name; (b) mailing/billing address; (c) e-mail address; and (d) telephone number) to third parties:

Category A     Identifiers.
Category B     California Customer Records personal information categories.
Category C     Protected classification characteristics under California or federal law.
Category D     Commercial information.
Category F     Internet or other similar network activity.

In the preceding twelve (12) months, we have sold the above referenced categories of personal information to the third parties who purchase and/or license your personal information for marketing purposes, as well as the third parties who provide the products and/or services featured on the Site.

Your Rights and Choices

The CCPA provides Users (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

Opt-Out from the Sale of Your Personal Information

You have the right to opt-out of our sale of your personal information to third parties. To exercise your right to opt-out of our sale of your personal information to third parties, please submit a verifiable User request to us by either:

• Clicking here
• Calling us at: (833) 203-2116;
• Emailing us at: service@koral.com; or
• Sending us U.S. Mail to: Koral, LLC, 1334 3rd Street Promenade, Suite 200, Santa Monica, CA 90401.

We endeavor to act on all opt-out requests as soon as practicable, but in all cases within fifteen (15) days of the receipt of your request.

Opt-Out from the Sharing of Your Personal Information

You have the right to opt-out of our sharing your personal information with third parties.  To exercise your right to opt-out of our sharing your personal information with third parties, please submit a verifiable CA User request to us by either:

• Clicking here;
• Calling us at: (833) 203-2116;
• Emailing us at: service@koral.com; or
• Sending us U.S. Mail to: Koral, LLC, 1334 3rd Street Promenade, Suite 200, Santa Monica, CA 90401.

We endeavor to act on all opt-out requests as soon as practicable, but in all cases within fifteen (15) business days of the receipt of your request.

Opt-Out from the Use and/or Sharing of Your Sensitive Personal Information

You have the right to limit our use of your sensitive personal information, including any sensitive information from Category B (California Customer Records personal information), Category C (Protected classification characteristics under California or federal law) and/or Category D (Commercial information), to those uses which: (i) are necessary to perform the services or provide the goods requested by you; (ii) help us to ensure security and integrity of your personal information to the extent the use of your sensitive personal information is reasonably necessary and proportionate for these purposes; (iii) are short-term, transient uses including, but not limited to, non-personalized advertising shown as part of your then-current interaction with the Site, provided that your personal information is not disclosed to another third party and is not used to build a profile about you or otherwise alter your experience outside the then-current interaction with the Site; (iv) involve performing services on behalf of KORAL®, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing analytic services, providing storage, or providing similar services on behalf of KORAL®; and (v) include activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by, KORAL®, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by, KORAL®.

You also have the right opt-out of our sharing your sensitive personal information with third parties, including any sensitive information from Category B (California Customer Records personal information), Category C (Protected classification characteristics under California or federal law) and/or Category D (Commercial information). 

To exercise your right to limit our use of your sensitive personal information and/or opt-out of our sharing your sensitive personal information with third parties, please submit a verifiable CA User request to us by either:

• Clicking here;
• Calling us at: (833) 203-2116;
• Emailing us at: service@koral.com; or
• Sending us U.S. Mail to: Koral, LLC, 1334 3rd Street Promenade, Suite 200, Santa Monica, CA 90401.

We endeavor to act on all such requests as soon as practicable, but in all cases within fifteen (15) business days of the receipt of your request.

Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past twelve (12) months. Once we receive and confirm your verifiable User request, we will disclose to you:

• The categories of personal information we collected about you.
• The categories of sources for the personal information we collected about you.
• Our business or commercial purpose for collecting or selling that personal information.
• The categories of third parties with whom we have shared that personal information.
• The specific pieces of personal information we collected about you (also called a data portability request).
• If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
• sales, identifying the personal information categories that each category of recipient purchased; and
• disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable User request, we will delete (and direct our service providers to delete) your personal information from our (their) records, unless an exception applies; provided, however, that in some cases, strictly for regulatory compliance purposes and to better evidence/honor opt-out/unsubscribe requests (and for no other purposes), we may retain certain items of your personal information on a de-identified and aggregated basis in such a manner that the data no longer identifies you. 

We may deny your deletion request if retaining the information is necessary for us or our service providers to:

1. Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our obligations in connection with our contract with you.
2. Detect security incidents, protect against malicious, deceptive, fraudulent or illegal activity, or prosecute those responsible for such activities.
3. Debug products to identify and repair errors that impair existing intended functionality.
4. Exercise free speech rights, ensure the right of another User to exercise her/his free speech rights or exercise another right provided for by law.
5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).
6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, but only if you previously provided informed consent.
7. Enable solely internal uses that are reasonably aligned with User expectations based on your relationship with us.
8. Comply with a legal obligation.
9. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Exercising Access, Data Portability and Deletion Rights

To exercise your access, data portability and/or deletion rights described above, please submit a verifiable User request to us by either:

• Clicking here;
• Calling us at: (833) 203-2116;
• Emailing us at: service@koral.com; or
• Sending us U.S. Mail to: Koral, LLC, 1334 3rd Street Promenade, Suite 200, Santa Monica, CA 90401.

Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable User request related to your personal information.

You may only make a verifiable User request for access or data portability twice within a 12-month period. The verifiable User request must:

• Provide sufficient information that allows us to reasonably verify that you are: (1) the person about whom we collected personal information; or (2) an authorized representative.
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm that the personal information relates to you.  Making a verifiable User request does not require that you create an account with us.  We will only use personal information provided in a verifiable User request to verify the requestor's identity or authority to make the request.

Response Timing and Format

We endeavor to respond to all verifiable User requests within forty-five (45) days of the receipt thereof.  If we require more time (up to ninety (90) days), we will inform you of the reason and extension period in writing.  We will deliver our written response by mail or electronically, at your option.  Any disclosures that we provide will only cover the twelve (12) month period preceding the receipt of your verifiable request.  The response that we provide will also explain the reasons that we cannot comply with a request, if applicable.  For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable User request unless it is excessive, repetitive, or manifestly unfounded.  If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

• Deny you goods or services;
• Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties;
• Provide you a different level or quality of goods or services; and/or
• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Changes to these Privacy Provisions

We reserve the right to amend these Privacy Provisions in our discretion and at any time. When we make changes to these Privacy Provisions, we will notify you by email or through a notice on the Site’s homepage.

Contact Information

If you have any questions or comments about these Privacy Provisions, our Privacy Policy, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us by either:

• Calling us at: (833) 203-2116;
• Emailing us at: service@koral.com; or
• Sending us U.S. Mail to: Koral, LLC, 1334 3rd Street Promenade, Suite 200, Santa Monica, CA 90401.